When will my order be processed?

All orders are handled and shipped from our warehouse. Please allow additional time for your order to be processed during holidays and sales seasons. We process orders Monday through Friday. Orders will be processed within 3-5 business days from the order date and will ship the next day after the processing day. Please note that we do not ship on weekends.

How long will it take to receive my order?

Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 15-30 business days for delivery within the United States, and 12-20 business days for international orders (depending on location). Please, we hope you understand that delays are not up to us as they depend on different factors such as accidents, traffic jams, problems and customs processing, etc. We always try to deliver the product on an approximate date.

Will I be charged taxes and customs?

Prices displayed on our site are tax-free in US dollars, which means you may be required to pay duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be collected once your order reaches its final destination, and are determined by your local customs office. Payment of these fees and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For more details on charges, please contact your local customs office.